Glossary C
Deutsch: Kundendienst / Español: Servicio al Cliente / Português: Atendimento ao Cliente / Français: Service Client / Italiano: Servizio Clienti
Customer service in the industrial context refers to the support and assistance provided by industrial companies to their clients, including other Businesses, to ensure the efficient use, maintenance, and satisfaction with their products and services. This type of customer service often involves technical support, training, maintenance, troubleshooting, and other services that help clients optimise the performance and reliability of industrial equipment, machinery, or solutions.
Deutsch: Chemische Produktion / Español: Fabricación química / Português: Fabricação química / Français: Fabrication chimique / Italiano: Produzione chimica
Chemical Manufacturing refers to the industrial process of producing chemicals, which involves transforming raw materials, such as oil, natural gas, minerals, and air, into a wide range of Products. These products include basic chemicals, specialty chemicals, and consumer chemicals that are essential to various industries, including agriculture, pharmaceuticals, automotive, and consumer goods. The chemical manufacturing industry is a critical Sector in the global economy, providing essential inputs that enable the production of countless goods and services.
Deutsch: Beratung / Español: Consultoría / Português: Consultoria / Français: Conseil / Italiano: Consulenza
Consulting refers to the professional service provided by experts who offer advice and strategies to organisations to help them improve their performance, solve problems, or achieve specific goals. In the industrial context, consulting typically focuses on operational efficiency, technological innovation, process improvement, and strategic planning.
Deutsch: Handwerker / Español: Artesanos / Português: Artesãos / Français: Artisans / Italiano: Artigiani
Craftspeople refer to skilled workers who create or produce items by hand or using traditional techniques, often with a high level of craftsmanship and attention to detail. In the industrial context, they play a crucial role in industries where customised, high-quality, or artisanal products are valued.
Deutsch: Kryolith / Español: Criolita / Português: Criolita / Français: Cryolithe / Italiano: Criolite
Cryolite is a rare mineral that plays a crucial role in the aluminium industry, particularly in the extraction and production of aluminium from bauxite ore. Its chemical composition is Sodium aluminium fluoride (Na₃AlF₆), and it is primarily used as a flux in the electrolytic process of aluminium smelting.
Deutsch: Gegenstrom / Español: Contracorriente / Português: Contracorrente / Français: Contre-courant / Italiano: Contro-corrente
Countercurrent refers to a process or system in which two fluids flow in opposite directions to each other. In industrial contexts, this technique is widely used to enhance the efficiency of heat exchangers, mass transfer processes, and various separation methods.
Deutsch: Grillgerät / Español: Parrilla industrial / Português: Grelhador / Français: Gril industriel / Italiano: Griglia industriale
Charbroiler refers to a piece of industrial kitchen equipment used in restaurants and large-scale food production facilities to grill food over an open flame or heated surface, imparting a characteristic charred flavour and grill marks. This equipment is vital in the foodservice industry, where high-volume grilling is required.
Deutsch: Zement / Español: Cemento / Português: Cimento / Français: Ciment / Italiano: Cemento
Cement in the industrial context refers to a finely ground, powdery substance made primarily from limestone, clay, and other materials, which, when mixed with water, forms a paste that hardens and binds aggregates like sand and gravel into a solid mass. This hardened material, known as concrete, is a fundamental building material in construction, used for its strength and durability.