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NAICS Code 56142 Telephone Call Centers

The NAICS Code 56142 is described as
Telephone Call Centers
Description
This industry comprises (1) establishments primarily engaged in answering telephone calls and relaying messages to clients and (2) establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as promoting clients' products or services by telephone; taking orders for clients by telephone; and soliciting contributions or providing information for clients by telephone. Telemarketing establishments never own the product or provide the service that they are representing and generally can originate and/or receive calls for others.

Establishments primarily engaged in-
· Providing paging and beeper transmission services-are classified in Industry 517211, Paging;
· Organizing and conducting fundraising campaigns on a contract or fee basis, that may include telephone solicitation services-are classified in Industry 56149, Other Business Support Services; and
· Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include telephone canvassing services-are classified in Industry 54191, Marketing Research and Public Opinion Polling.

(2019-08-02)

It belongs to the code group
NAICS Code 5614 Business Support Services

To this Code "56142" belongs the sub codes
  • NAICS Code 561421: Telephone Answering Services
    (Wakeup call services)
  • NAICS Code 561421: Telephone Answering Services
    (Voice mailbox services)
  • NAICS Code 561421: Telephone Answering Services
    (Telephone answering services)
  • NAICS Code 561421: Telephone Answering Services
    (Message services, telephone answering)
  • NAICS Code 561421: Telephone Answering Services
    (Answering services, telephone)
  • NAICS Code 561422: Telemarketing Bureaus
    (Wire services (i.e., telemarketing services), floral)
  • NAICS Code 561422: Telemarketing Bureaus
    (Telephone solicitation services on a contract or fee basis)
  • NAICS Code 561422: Telemarketing Bureaus
    (Telephone call centers)
  • NAICS Code 561422: Telemarketing Bureaus
    (Telemarketing services on a contract or fee basis)
  • NAICS Code 561422: Telemarketing Bureaus
    (Telemarketing bureaus)
  • NAICS Code 561422: Telemarketing Bureaus
    (Order-taking for clients over the internet)
  • NAICS Code 561422: Telemarketing Bureaus
    (Floral wire services (i.e., telemarketing services))


The equivalent ISIC Code (Rev. 3.1) is
7499: Other business activities n.e.c.
  Activités de services aux entreprises n.c.a.

The nearest NACE Code (Rev. 1.1) is
74.85: Sekretariats-, Schreib- und Übersetzungsdienste; Copy-Shops - Sekretariats-, Schreib- und Übersetzungsdienste; Copy-Shops
74.85: Secretarial and translation activities - Secretarial and translation activities
74.85: Secrétariat, traduction et routage
74.85: Servizi di reprografia e traduzioni
74.85: Actividades de secretaria y traduccion
74.85: Administratiekantoren en vertalers
74.85: Adresseringsbureauer, tolkning og anden kontorservice

The equivalent CPC Code (Rev. 1.1) is
xxxx: No Code defined

Translation of the Code description
56142: Telephone Call Centers
(2019-08-02)

Alternative Spellings (synonyms): Telephon
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